Refunds

Chase Consulting Group offers You a seven (7)-day, no-questions-asked money back guarantee on individually purchased templates, workbooks and programs.

No refunds will be issued after the completion of the first session of a program.

We will NOT provide refunds for any request that comes more than 7 days following the date of purchase. After day 7, all payments are non-refundable, and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

All refund request submissions must be in writing. You may email requests via email to info@chasegroup.com.au.

Refunds will be processed within 30 days.

We reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service or Content if we believe that you are abusing our refund policy.

Privacy Policy

At Chase Consulting Group, we are committed to protecting your privacy. Sometimes we do need to collect information to provide the information or services that you request, and this statement of privacy explains data collection and use in those situations.

Chase Consulting Group is bound by the Australian Privacy Act 1988 (Cth) (Privacy Act), and the National Privacy Principles set out in that Act.

Click here for the full details of our Privacy Policy.

Chase Terms of Use

These Terms of Use constitute a binding contract between you (“Buyer” or “User” or “You”) and Chase Consulting Group regarding the terms under which Chase Consulting Group will provide You with access to the Services.

By using Chase Consulting Group, You agree to be bound by these Terms of Use and comply with all applicable laws and regulations. By clicking on the button marked “I Accept”, buyer signifies agreement to abide by these terms of use (“Acceptance”). Acceptance of these Terms of Use also indicate your acceptance of our Privacy Policy.

We reserve the right to revise these Terms of Use at any time without notice to you. You may review these Terms of Use at any time by visiting www.chaseconsulting.com.au.

1) Terminology

“Chase” – refers to Chase Consulting Group and Chase Consulting.

 “We” – refers to Chase , Chase Consulting Group, Chase Consulting.

“You” – refers to the individual Buyer.

“Content” – refers to all Programs, Courses, Workshops, Coaching Sessions, software, technology, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, concepts, and other data or copyrightable materials or content, including the selection and arrangements thereof.

“Service” – means www.chasegroup.com.au, www.chaseconsulting.com.au, www.innovationsprint.com.au and their entire contents, features and functionality (including but not limited to, all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof, the Content and any documentation pertaining to the foregoing).

“Coaching Session(s)” – refer to a real-time (whether in person or via video) educational event conducted expressly for the use of one organisation (and/or its related entities).  

“Buyer” – refers to any individual that purchases a Program or Coaching Session.

“Program” – refers to membership program or online training courses.

2) Buyer Rights, Representations, Restrictions and Obligations

You agree to abide by any rules and/or regulations that the Chase Consulting Group publishes with respect to conduct of Buyers and other users of the Service.

Chase Consulting Group hereby grants You permission to use, view, copy and print the Content on any single, stand-alone computer solely for your personal, informational, non-commercial use and provided that:

• Any and all copyright and trademark notices appearing, appears in the Content,
• The Content is not used on any other Web site or in a networked computer environment and the Content is not modified in any way.
• This permission terminates automatically without notice if you breach any of these terms or conditions.

Any unauthorised use of any Content contained within Chase Consulting Group may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.

You agree to provide accurate and complete information when you register with, and as you use, Chase Consulting Group, and you agree to update your account information to keep it accurate and complete.

3) Intellectual Property, Copyrights and Trademarks

All courses, materials and other intellectual property (“Content”) are owned by Chase Consulting Group, its licensors or other providers of such material, and are protected by Australia and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Except as otherwise expressly provided by Chase Consulting Group, none of the Content may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted, or distributed in any way.

Nothing within Chase Consulting Group or chasegroup.com.au or www.chaseconsulting.com.au or innovationsprint.com.au can be construed to confer any license under any of Chase Consulting Group’s intellectual property rights, whether by estoppel, implication, or otherwise.

All website design, text, graphics, the selection and arrangement thereof, are Copyright © 2020, Chase Consulting Group. ALL RIGHTS RESERVED.

Chase Consulting Group, Chase Consulting, chasegroup.com.au, chaseconsulting.com.au, innovationsprint.com.au, all images and text, and all page headers, custom graphics and button icons on the Chase Website pages are trademarks, and/or trade dress of Chase Consulting Group. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

The Chase Consulting Group content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Chase Consulting Group and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Chase Consulting Group or our licensors except as expressly authorized herein.

4) Third Party Sites or Information

Services and chasegroup.com.au, chaseconsulting.com.au, innovationsprint.com.au may contain links to other websites that are not operated by or related to Chase Consulting Group. Chase Consulting Group is not responsible for the content, accuracy or opinions expressed in such third party websites, and does not investigate, monitor, or check these websites for accuracy or completeness.

The inclusion of any linked website on this Website does not imply approval or endorsement of the linked website by Chase Consulting Group. A Buyer that leaves this Website to access these third-party sites does so at its own risk.

5)  Fees and Payment

Payment Details. Buyer agrees to provide the Chase Consulting Group with valid, up-to-date and complete debit/credit card, contact and billing details.

• We have multi-currency payment gateways. All payments are to be made in the displayed currency and all prices are displayed in AUD or in USD.
• Prices listed on the chasegroup.com.au, chaseconsulting.com.au, innovationsprint.com.au are current at the time Your order has been placed. The prices can change from time to time.
• Prices for the Product, Service and Coaching Session include GST for Australian Buyers.
• Payment must be made by one of the methods you have selected during the checkout process (being VISA, MasterCard, or American Express).  The name on the credit card must be the same as the name of the person placing the order. 
• If Chase Consulting Group does not receive the authorisation that the payment has been processed Chase Consulting Group reserves the right to cancel your order.
• The value of your purchase will be settled from the applicable card when the order is placed.
• If your credit card payment cannot be processed you will be notified of this on the payment gateway.  You will then need to contact the card issuer and endeavour to resolve the issue.
• Chase Consulting Group does not store any credit card information from Buyers. Credit card information and details are passed through to, and stored by, our payment gateway Stripe.com. We are not responsible or liable for any problems that arise as a result of credit card information being misused after it has been passed through the payment gateway.

6) Programs

Chase Consulting Group agrees to provide Programs, “How to Write Business Cases”, “Innovation Sprint” (herein referred to as “Program”) identified in online commerce shopping cart. As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of the Program, the Chase Consulting Group shall provide the following to Client:

• A Password Protected Program Area: The Chase Consulting Group shall maintain a Program Area that will include video, audio and written lessons, templates, worksheets, checklists, slide decks and other training and support information. You shall have access to this Program Area for 365 days. In the event that Chase Consulting Group intends to close the Program Area, it shall provide clients with a 30-day notice and the ability to download the resources contained in the Program Area.

7) Workshop and Webinar Registrations

Chase Consulting Group provides interactive workshops and webinars conducted over the internet (Workshop/Webinar). Registration for a Workshop/Webinar is subject to receipt of your payment and our confirmation of availability. Payment must be received in full before the Workshop/Webinar.

Registration is only available to individuals. The purchase of a Workshop/Webinar is for use by the registered participant only, and registration information should not be forwarded on to third parties; doing so may hinder your own access, as Workshop/Webinar entry is by prior registration only.

Changes by you

If for any reason, you are no longer able to attend the Workshop/Webinar for which you have registered, you may submit your request in writing to cancel or transfer your registration. Please note that a charge may apply. We deduct any applicable charge from any refund due to you. Change Conditions are set out below.

If for any reason, you do not provide us with the required notice or do not attend the Workshop/Webinar, no refunds are payable, and no changes to your registration will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

Change Conditions

• 7 days prior to Workshop/Webinar or more, no charge is payable, and a full refund of the total registration cost (if any) applies.
• 1 to 6 days prior to Workshop/Webinar, you can request a transfer voucher of the paid amount for attendance to any future Workshop/Webinar or request a 50% refund.
• Day of Webinar, no cancellation or transfer is permitted

Workshop/Webinar recording notice

The Workshop/Webinar includes a feature that allows audio and any documents or other materials exchanged or viewed during the session to be recorded. By attending a Chase Consulting Group Workshop/Webinar, you acknowledge that any contribution may be recorded and consent to such activities and the future use, including the sale, by Chase Consulting Group of any recordings. If you do not consent to the recording, please contact us to discuss your concerns in good time prior to the Webinar date.

Workshop/Webinar participation and behaviour

Workshop/Webinar participation may require you to configure your software settings on your web device upon first use or require you to download the software for your operating system. You can access the Workshop/Webinar from your PC, iPad or tablet.

Any views expressed by you during a Workshop/Webinar must be your own. During a Workshop/Webinar, you must not behave in a manner or distribute any material which is abusive, defamatory, obscene, contrary to law or to the rights of any person. Chase Consulting Group may remove you and any offending material from a Workshop/Webinar and decline your future participation in Chase Consulting Group Workshop/Webinar for any behaviour which Chase Consulting Group considers contravenes this clause.

Use of material

Materials, content made available to you as a participant and any Workshop/Webinar recording are subject to copyright and other rights owned by Chase Consulting Group. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

You may only use the materials and content for your own private, non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of Chase Consulting Group.

The link to your Workshop/Webinar recording will no longer work when the Workshop/Webinar has expired (12 months after the event) or been cancelled, or you have completed watching it (once).


8) No Transfer Of Intellectual Property

All content included as part of the Program, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Program, is the property of the Chase Consulting Group or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Chase Consulting Group name, the Chase Consulting Group logo, the Chase Consulting Group slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Chase Consulting Group or its affiliates or licensors. You must not use such marks without the prior written permission of the Chase Consulting Group. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.


9) Limitation of Liability

In no event shall chase consulting group, its officers, directors, employees, or agents be liable for any indirect, punitive, special, incidental, or consequential damage (including but not limited to loss of business, revenue, profits, use, data or other economic advantage),


10) No Warranties

Chase Consulting Group and all content associated therewith, or any other features or functionalities associated with Chase Consulting Group are provided “as is” and “as available” with all faults and without warranty of any kind.
Chase Consulting Group does not guarantee, represent or warrant that your use of Chase Consulting Group will be uninterrupted or error-free.


11) Indemnification

You agree to fully indemnify and hold harmless Chase Consulting Group, its officers, directors, shareholders, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable lawyers’ fees and costs, arising out of or in any way connected with your access to or use of the Service or Content or Coaching Session.


12) Controlling Law, Jurisdiction and Venue

This Agreement and the Contract shall be construed and enforced in accordance with the laws of the Commonwealth of Australia and the State of Victoria.
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Phone +61412 714549

Email info@chasegroup.com.au

PO Box 441 Warrandyte, Victoria, 3113, Australia